Service Overview and Acceptance
VideoHuz is an integrated global content workflow and creator intelligence SaaS platform operated by VideoHuz Global Operations, purposefully built for international video creators and cross-border brands ("we", "us", or "the platform"). The core services provided by this platform include, but are not limited to:
- Global Dashboard (Dashboard Overview):Cross-platform operational metrics aggregation and visual analytics
- Content Pipeline Board:Full lifecycle project management from ideation to post-publish retrospective
- AI-Assisted Co-Pilot:Script drafting, text continuation, polishing, and rubric score prediction based on LLMs
- Intel Radar (VideoHuz Intel Engine):AI-driven discovery and analysis of real-time industry trends
- Video Forge (Workshop):Modular video asset generation, rendering, and distribution
- Matrix Account Management:Unified connection and management across supported global platforms including TikTok, YouTube, and international creator channels
- Team Collaboration:Granular RBAC team member permissions and real-time collaborative editing
Acceptance of Terms:By accessing or using any feature of VideoHuz, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service. If you represent an organization or team, you confirm you have authority to bind that entity. If you do not agree to any part of these terms, you must immediately discontinue using our services.
Account Registration and Security
2.1 Registration Requirements
- You must be at least 16 years of age (or the minimum legal age in your jurisdiction) to register an account.
- You must provide accurate, complete, and updated information during registration.
- Each individual user may maintain only one active account.
2.2 Account Security
- You are responsible for safeguarding your credentials (email and password) and must not share them with third parties.
- You are solely liable for all activities occurring under your account, whether authorized by you or not.
- If you notice unauthorized account activity, notify us immediately at legal@videohuz.com.
- We reserve the right to suspend accounts when anomalous or suspicious activity is detected.
2.3 Team Accounts
Team Administrators (Admin / Owner) are responsible for supervising the activities of all members in their workspace. Permissions are configured via the RBAC matrix. Team Owners have full discretion to invite, remove, or adjust permissions for team members.
Acceptable Use and Restrictions
3.1 Compliance Obligations
You agree to comply with all applicable local, national, and international laws while using VideoHuz, and covenant that you will:
- Only upload and publish content for which you possess legal ownership or necessary licenses.
- Not use the platform to create, host, or disseminate unlawful, harmful, defamatory, or fraudulent materials.
- Not attempt to reverse engineer, decompile, breach, or perform unauthorized vulnerability scans on our infrastructure.
- Not utilize AI features to produce deceptive misinformation, hate speech, or infringing content.
- Refrain from any activity that risks overburdening, disrupting, or compromising platform integrity.
3.2 Third-Party Platform Compliance Obligations (Important)
When publishing content via VideoHuz to third-party social media platforms (including TikTok, YouTube, Instagram, and other supported global channels), you must simultaneously comply with all applicable third-party platform policies, including without limitation:
- TikTok:TikTok Community Guidelines, Terms of Service, Developer Terms, and Brand Guidelines. You must not publish prohibited content, including hate speech, violence, harassment, misinformation, or intellectual property infringement.
- YouTube:YouTube Community Guidelines and Terms of Service.
- Instagram & Meta:Meta Community Standards and Platform Terms.
VideoHuz operates solely as a management and distribution tool. You assume 100% legal responsibility for the legality, authenticity, and compliance of any content you publish. VideoHuz bears zero liability for any account penalties, throttling, or bans imposed by third-party platforms resulting from your content.
3.3 Prohibited Activities
- Bypassing API rate limits or AI quota enforcement mechanisms.
- Deploying automated scrapers, bots, or crawlers to extract platform data in bulk.
- Impersonating any individual or falsely claiming an affiliation with VideoHuz.
- Using third-party user data obtained through the platform for unauthorized commercial exploitation.
- Violating any developer policies or API agreements established by integrated third parties.
- Using automated video publishing channels to dispatch spam or conduct fraudulent marketing campaigns.
Intellectual Property Rights
4.1 Your Content
You retain full ownership and intellectual property rights in all original materials (scripts, media assets, copy) uploaded to or created on VideoHuz. You grant VideoHuz a limited, non-exclusive license solely to:
- Host, process, and display your content within your private workspace.
- Transmit and publish your media to authorized third-party platforms strictly per your direct commands.
- Process text inputs through configured AI models to render requested creative outputs.
This license terminates automatically when you delete the respective content or cancel your account.
4.2 Platform Intellectual Property
The VideoHuz platform (including source code, UI designs, proprietary algorithms, brand trademarks, and documentation) remains the exclusive property of VideoHuz Global Operations. You may not copy, reverse engineer, distribute, or sell any aspect of the platform without prior written authorization.
AI-Generated Content
5.1 AI Feature Notice
VideoHuz incorporates advanced LLMs (including Google Gemini and DeepSeek) to assist creators with drafting, rewriting, rubric scoring, and trend intelligence. Outputs generated by AI are provided for reference and creative assistance only, and do not constitute professional advice of any kind.
5.2 Rights and Responsibilities
- Ownership:Rights in AI-generated outputs depend on terms between you and respective LLM providers. In general, you may claim commercial rights in final creative works incorporating AI drafts.
- Review Duty:You are solely responsible for reviewing all AI-generated content prior to publication to ensure factual accuracy and legal compliance.
- AIGC Transparency:When publishing AI-assisted media to platforms like TikTok via VideoHuz, appropriate AIGC disclosure markers will be attached automatically per platform requirements.
5.3 AI Restrictions
You may not utilize VideoHuz AI capabilities to create: false or deceptive news, hate speech, defamatory material, privacy-violating content, explicit adult content, or any assets violating third-party platform community rules.
Third-Party Platform Integrations
6.1 OAuth Authorization & Account Binding
VideoHuz connects with third-party platforms (TikTok, YouTube, etc.) via official OAuth 2.0 protocols:
- You are redirected to official platform OAuth consent screens to approve explicitly requested scopes.
- We strictly apply the principle of least privilege, requesting only scopes essential for core operations.
- Your OAuth access and refresh tokens are securely encrypted in our database using AES-256-GCM.
- You can revoke authorization and disconnect accounts anytime via Matrix Config.
6.2 Content Publishing Rules
When dispatching content through Publish Hub to connected channels:
- You must configure visibility levels (Public/Friends/Private) and interaction settings (Comments/Duet/Stitch) for every post.
- The system queries real-time account capabilities and restricts conflicting options before submission.
- Every publishing action requires your explicit confirmation; we never post automatically without consent.
- VideoHuz never injects third-party watermarks or branding into your published videos.
6.3 Data Usage & Account Disconnection
Metrics retrieved via third-party APIs are used solely to populate your private analytics dashboard. Upon account disconnection:
- Associated OAuth tokens are immediately wiped from our live database.
- All cached third-party public metrics are permanently purged within 24 hours.
- Original creative drafts and scripts created on VideoHuz remain preserved in your workspace.
6.4 Third-Party Service Disclaimer
Platform availability, API modifications, and operational uptime of integrated services (TikTok, YouTube, Instagram) remain outside our control. VideoHuz bears no liability for service interruptions caused by third-party API adjustments, but will make reasonable commercial efforts to update adapters promptly.
Credits, Billing, and Paid Services
7.1 Compute Credit System
VideoHuz meters AI compute consumption through a Credits system. Credits are purchased securely via Stripe, and newly registered users receive an initial complimentary credit allocation.
7.2 Consumption & Metering
- Each AI invocation (continuation, polishing, scoring) deducts credits based on model complexity and token length.
- Credits once consumed are non-refundable; detailed deduction rates are specified in workspace quota settings.
- Workspace admins can audit full itemized billing logs in the Billing section.
7.3 Refund Policy
Purchased, unused credit packages are eligible for a full refund within 14 days of purchase. Credit packages active past 14 days or partially consumed are non-refundable. If an abnormal platform error causes accidental credit deduction, contact support for prompt credit reimbursement.
Disclaimers & Limitation of Liability
8.1 Services Provided "AS IS"
VideoHuz services are provided strictly on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, express or implied, regarding:
- Uninterrupted, error-free, or entirely secure service operation.
- The absolute factual accuracy, completeness, or suitability of AI-generated text.
- Commercial returns, algorithmic reach, or viewer engagement resulting from Intel Radar insights.
- Guaranteed view counts, likes, or viral reach for videos published via the platform.
8.2 Limitation of Liability
To the maximum extent permitted by applicable law, VideoHuz and its operators shall not be liable for:
- Any indirect, incidental, special, consequential, or punitive damages.
- Service interruptions or degraded features caused by third-party API revisions.
- Penalties or account restrictions imposed by social networks due to your violation of their community guidelines.
- Content errors resulting from underlying third-party LLM model hallucinations.
In all circumstances, our maximum aggregate liability to you shall not exceed the total fees paid by you to VideoHuz during the twelve (12) months preceding the incident.
Termination and Account Suspension
9.1 Your Right to Terminate
You may terminate your account at any time via Team Settings. Upon account termination:
- All connected third-party platform authorizations are immediately revoked.
- Unused credits expire after a 30-day grace period (eligible for refund during the window).
- All personal profile and project data will be permanently purged within 30 days per our Privacy Policy.
9.2 Our Right to Suspend / Terminate
We reserve the right to suspend or terminate accounts immediately in cases of:
- Breach of any provision in these Terms of Service.
- Use of the platform for fraudulent or unlawful activities.
- Actions posing security threats to infrastructure or other users.
- Prolonged account inactivity (over 12 months without login), preceded by a 30-day email notification.
During suspension, your data is securely preserved. Post-termination data handling follows our Privacy Policy.
Privacy and Data Protection
Details on how personal data is collected, processed, and safeguarded are governed by our Privacy Policy。
Key Principles:
- We never sell your personal data.
- Third-party permissions can be revoked at any time.
- Full GDPR / CCPA data sovereignty rights (access, rectify, erase) are respected.
- Platform cached metrics are purged within 24 hours of account disconnection.
Dispute Resolution and Governing Law
11.1 Amicable Negotiation
Any disputes arising out of these Terms shall first be resolved through good-faith negotiation. Send notice to legal@videohuz.com; we will respond within 15 business days.
11.2 Arbitration
If negotiation fails, both parties agree to resolve any dispute through binding arbitration administered by the Singapore International Arbitration Centre (SIAC) in accordance with the Arbitration Rules of the SIAC. The language of the arbitration shall be English. The arbitral award shall be final and binding upon both parties.
11.3 Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of Singapore, without giving effect to any principles of conflicts of law. International users remain entitled to mandatory consumer protections under applicable local laws (including GDPR and CCPA).
Changes to Terms
We reserve the right to revise these Terms periodically. When material revisions occur, we will notify you in advance via:
- Prominent notification banners on the web dashboard.
- Direct email alerts to your registered address.
- Updating the "Last Updated" date at the top of this page.
Revised terms take effect 15 days after posting. Continued use of VideoHuz after that date constitutes your binding acceptance of the updated terms.
Contact Information
If you have inquiries regarding these Terms of Service, please contact our legal desk:
© 2026 VideoHuz by VideoHuz. All rights reserved.