Contact Us

We are here to help you scale your content creation journey.

Get in Touch

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Product & Business

Product & Business
hello@videohuz.com

Product inquiries, enterprise partnerships, custom requests.

⏱ Replies within 1-2 business days
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Privacy & Data Protection

Privacy & Data
privacy@videohuz.com

Data export/deletion requests, GDPR & CCPA rights.

⏱ Processed within 30 days
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Legal & Compliance

Legal
legal@videohuz.com

Terms of service, compliance inquiries, dispute resolution.

⏱ Replies within 15 business days
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Technical Support

Technical Support
support@videohuz.com

Feature assistance, bug reports, and API integration.

⏱ Response within 24 hours

In-App Support

Registered users can get instant assistance through the following channels:

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AI Support Bot

Instant answers available in the bottom-right corner of your dashboard.

🎫

Ticket System

Submit complex issues for our technical team to investigate.

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Documentation

Comprehensive guides and best practice playbooks.

Frequently Asked Questions

Q.Does VideoHuz offer a free trial?

Yes. New users get 100 free compute credits upon registration with no credit card required.

Q.How do I connect TikTok and other accounts?

Go to Matrix Config in your dashboard and click Connect Account to link via official OAuth.

Q.Is my data secure and private?

We use full HTTPS encryption, AES-256 token vaulting, strict RBAC, and Supabase RLS policies.

Q.How can I export or delete my data?

You can delete your account in Team Settings or email privacy@videohuz.com to exercise GDPR erasure.

Before contacting us, you may review our Privacy Policy and Terms of Service. Privacy Policy & Terms of Service